Services

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    • Services:
  • Coaching and Mentoring solutions (jump to C&M solutions)
  • Aviation security research
  • Aviation security compliance advice
  • Contingency and evacuation planning
  • Mentoring and coaching
  • Development of bespoken security training courses – classroom / online  / blended;
  🕵️‍♂️ Identifying fake news and misinformation (1 day/6hrs)
  🚀 Tools for motivating security teams (1 day/6hrs)
  📣 Creating security awareness campaign (1 day/6hrs)
  🤝 Customer service for security practitioner (1 day/6hrs)
  🌐 The 7 dimensions of security mentoring (1 day/6hrs)
  📊 Visualising security trends (1 day/6hrs)
  🧑‍🤝‍🧑 Security stakeholder identification (1 day/6hrs)
  🧱 Security Culture Building Blocks (1 day/6hrs)
  💬 Enhancing feedback into security (1 day/6hrs)
  📋 Introduction to security stakeholder register
  📈 Enhancing KPI’s for security (1 day/6hrs)
  🏆 Developing Internal Security Champions (3 day/18hrs)
  🎯 Optimising Internal Security Influence (3 day/18hrs)
  🛠️ Bespoken Workshops (1, 2, 3, 4 days) 
 
Explore our courses and workshops below (each image links to a specific course page).
 
Coaching and mentoring solutions
Identifying fake news and misinformation
Tools for motivating security teams
creating security awareness campaign
customer services for security practitioners
The 7 dimensions of security mentoring
Visualising security trends
Security stakeholder identification
Security culture building blocks
Enhancing feedback into security
Introduction to security stakeholder register
Enhancing KPI's for security
developing internal security champions
Optimising internal security influence
Workshops on security and risk management

What potential problem, is the course addressing!

  • Misinformation about aviation security protocols can spread rapidly.
  • Employees falling for social engineering tactics due to fake news.
  • Pilots, crew, and staff misinterpreting urgent or crisis-related updates.
  • Confusion caused by unauthorized sources sharing conflicting security information.
  • Passengers sharing misinformation, impacting trust and security protocols.
  • Low morale in aviation security teams under high-pressure environments.
  • Repetitive tasks leading to disengagement and complacency.
  • Lack of recognition for security team contributions.
  • Difficulty retaining skilled aviation security staff.
  • Limited motivation frameworks tailored to aviation security roles.
  • Passengers and staff unaware of current security protocols.
  • Areas to improve in stakeholder engagement
  • Need to bring security campaigns inhouse
  • Limited measurement of awareness impact among diverse roles.
  • Language and cultural barriers in multinational aviation environments.
  • Security staff struggling to balance enforcement with customer service.
  • Passengers frustrated by long security lines and unclear communication strategies
  • Conflict resolution challenges with difficult passengers.
  • Negative public perception of “security as obstruction”.
  • Inconsistent service quality across different airport terminals or shifts.
  • Lack of structured mentoring for aviation security staff.
  • High turnover rates due to limited growth and learning opportunities.
  • Difficulty transferring institutional knowledge between experienced and new staff.
  • Inconsistent mentoring practices across locations.
  • Limited understanding of how mentoring improves resilience in aviation security.
  • Fragmented data from multiple aviation systems (e.g., access control, surveillance).
  • Inability to spot emerging patterns in security incidents.
  • Manual reporting prone to errors and delays.
  • Difficulty communicating trends to non-technical stakeholders.
  • Lack of real-time dashboards for security management.
  • Complex aviation ecosystem with multiple stakeholders (airlines, regulators, contractors).
  • Overlooking key partners (e.g., IT teams, border control).
  • Unclear roles and responsibilities for security stakeholders.
  • Difficulty prioritizing stakeholder relationships.
  • Inadequate communication with external partners and authorities.
  • Siloed departments with poor security communication.
  • Weak “see something, say something” culture in aviation settings.
  • Cultural resistance to change in large, complex organizations.
  • Inconsistent security practices across locations and shifts.
  • Limited leadership engagement in fostering a security mindset.
  • Lack of feedback channels for front-line staff in airports.
  • Security staff reluctant to report near-misses or incidents.
  • Feedback not acted upon, causing disengagement.
  • Poor cross-department communication.
  • Ineffective feedback loops with regulators and external partners.
  • No centralized record of aviation security stakeholders.
  • Difficulty tracking contacts and responsibilities across locations.
  • Unclear escalation paths for incidents.
  • Inconsistent documentation of stakeholder changes.
  • Regulatory audits hampered by incomplete records.
  • KPIs focused on quantity over quality (e.g., number of checks, not effectiveness).
  • No link between KPIs and security outcomes (e.g., incident reduction).
  • Aviation-specific metrics missing (e.g., passenger throughput, wait times).
  • Inconsistent KPI tracking across shifts and operations.
  • Lack of real-time KPI reporting.
  • Few security advocates outside dedicated security teams.
  • Low cross-department engagement in security initiatives.
  • Inconsistent messaging about security priorities.
  • Lack of role models for best practices.
  • Difficulty sustaining a proactive security culture.
  • Security viewed as an obstacle rather than a partner.
  • Difficulty securing budget and leadership buy-in.
  • Low visibility of security efforts within the aviation organization.
  • Resistance to security-driven changes.
  • Fragmented communication strategies for influencing stakeholders.
  • Tailored workshops address specific aviation challenges.
  • Focus on gap areas like crisis response, compliance, or team building
  • Helps align security training with unique operational contexts.
  • Builds collaborative solutions across departments.
  • Limited off-the-shelf solutions available for complex aviation needs.

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