Privacy policy

Privacy Policy – Avsec Resilience Limited

Avsec Resilience Limited (“we” or “us”) are committed to protecting and respecting your privacy.

This policy, along with our [website terms of use], explains how we collect, use, and store your personal data. Please read it carefully. By visiting www.avsec-resilience.com (“our site”), you accept and agree to the practices described in this policy.

Data Controller

For the purposes of the Data Protection Act 1998 (“the Act”), the data controller is:
Avsec Resilience Ltd, Chiltern House, 45 Station Road, Henley on Thames, Oxon, RG9 1AT, United Kingdom.
ICO Registration No: Z3503195

Information we collect

We collect information in three main ways:

1. Information you give us

You may provide personal details when you:

• Fill out forms on our site

• Contact us by phone, email, or other means

• Register, search for, purchase, or complete a training course

• Use social media features or participate in forums

• Enter a competition, promotion, or survey

• Report a problem on our site

This information may include:

• Name, address, email, and phone number

• Payment and credit card details

• Personal description and photograph

2. Information we collect automatically

When you visit our site, we may collect technical data such as:

• Your IP address and login details

• Browser type, version, time zone, and plugins

• Operating system and platform

We may also collect usage details, including:

• URLs you visit on our site (with date and time)

• Search terms and products viewed

• Page interaction (scrolling, clicks, etc.)

• Time spent on pages and how you leave the site

• Phone numbers used to contact us

3. Information from other sources

We may receive data about you from:

• Our other websites or services

• Business partners and subcontractors

• Analytics providers, ad networks, search engines, or credit agencies

We will inform you when we receive such data and how we intend to use it.

Cookies

We use cookies to distinguish you from other users. This helps us improve your experience and optimize the site. Please review our Cookie Policy for full details.

How we use your information

Information you provide

We use your data to:

• Fulfil contracts and provide services you request

• Send updates on similar services

• Notify you about changes

• Present website content effectively for your device

Information we collect automatically

We use this data to:

• Manage and maintain our website

• Improve site performance and design

• Enable interactive features you choose to use

• Enhance security

• Measure and improve advertising

• Offer relevant suggestions and services

Information from other sources

We may combine this data with information you provided or we collected. We use it for the same purposes outlined above.

Sharing your information

We may share your personal data with:

• Our subsidiaries and holding company (as per Section 1159 of the UK Companies Act 2006)

• Selected third parties such as:

  • Business partners, suppliers, and subcontractors

  • Analytics and search engine providers

We may disclose your data:

• If we sell or buy any business or assets

• If Avsec Resilience Limited or its assets are acquired by a third party

• To comply with legal obligations or enforce agreements

• To protect the rights, property, or safety of us, our customers, or others

This may involve sharing information with fraud protection and credit risk organizations.

Where we store your data

Your data may be transferred and stored outside the European Economic Area (EEA). Staff outside the EEA, including those working for our suppliers, may process it. These staff may handle tasks like processing payments or providing support.

By submitting your data, you agree to this transfer and processing. We take all reasonable steps to ensure your data remains secure and complies with this policy.

We store all personal data on secure servers. Payment transactions use SSL encryption. If you use a password to access any part of our site, please keep it confidential.

Although we do our best to protect your data, we cannot guarantee its security during transmission. You transmit data at your own risk. Once received, we apply strict procedures to prevent unauthorised access.

Your rights

You can ask us not to use your data for marketing. We will inform you before collecting data if we intend to use it this way. You can opt out by:

• Checking relevant boxes on forms

• Contacting us at: info@avsec-resilience.com

Our site may contain links to third-party websites. These sites have their own privacy policies. We do not accept responsibility or liability for them. Please review their policies before submitting any data.

Access to information

Under the Act, you have the right to access the data we hold about you. To make a request, please submit it in writing. A fee of £10 (GBP) may apply.

You can find a Data Subject Access Request template on the UK ICO website.

If releasing your information may identify another person, we will only provide it if we have that person’s consent. Otherwise, we may redact identifying details.

We only release personal data to the individual it concerns unless legally required to do otherwise. Disclosing personal data without consent could be a criminal offence.

We aim to respond to access requests within 40 days. If delays occur, we will explain the reasons in writing.

Changes to this policy

We may update this policy. If we do, we will post changes on this page and notify you via email where appropriate. Please check this page regularly to stay informed.

Contact

If you have questions or comments about this policy, contact us at:
info@avsec-resilience.com

Privacy policy

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