Cookies

1. Introduction

Our website www.avsec-resilience.com (“our site”) uses cookies and similar technologies to distinguish you from other users.

Cookies help us:

• Provide a secure and functional website

• Improve user experience

• Analyse traffic and usage

• Support chatbot functionality

• Remember user preferences

We will only set non-essential cookies with your consent, in accordance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

You can manage your preferences at any time via our cookie consent tool.

2. What Is a Cookie?

A cookie is a small file of letters and numbers stored on your browser or device when you visit a website.

Cookies may:

• Be set by us (first-party cookies)

• Be set by third-party services we use

• Be session-based (deleted when you close your browser)

• Be persistent (remain for a defined period)

3. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the operation of our website.

They may include cookies that:

• Enable secure login

• Support course enrolment and checkout

• Maintain session security

• Enable chatbot operation

• Protect against malicious activity

These cookies do not require your consent.

B. Analytical / Performance Cookies

These cookies allow us to:

• Recognise and count visitors

• Understand how users navigate our website

• Improve site performance

• Optimise user journeys

We only set these cookies with your consent.

C. Functionality Cookies

These cookies allow us to:

• Remember your preferences

• Recognise returning visitors

• Personalise content

• Support chatbot session continuity

These cookies require your consent unless strictly necessary.

D. Targeting / Marketing Cookies

These cookies may:

• Record pages visited

• Track referral sources

• Support relevant advertising

• Measure marketing effectiveness

We only use these cookies where you have given explicit consent.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC.

Google Analytics uses cookies to analyse how visitors use our site. Information generated by the cookie may include:

• IP address (anonymised where enabled)

• Device information

• Browser type

• Pages visited

• Time spent on pages

This data is aggregated and does not directly identify individuals.

Google may process data outside the UK. Where this occurs, appropriate safeguards are applied.

You can opt out of Google Analytics tracking by installing Google’s browser add-on:
https://tools.google.com/dlpage/gaoptout

For more information:

Google Privacy Policy:
https://policies.google.com/privacy

Google Analytics Data Safeguards:
https://support.google.com/analytics/answer/6004245

5. Chatbot Cookies

If you use our website chatbot, cookies may be used to:

• Maintain session continuity

• Remember conversation state

• Prevent abuse

• Improve response quality

Chatbot cookies may involve third-party service providers.

Please do not submit restricted aviation security information or sensitive operational material through the chatbot.

6. Third-Party Cookies

Some cookies may be set by third parties, including:

• Analytics providers

• Embedded video services (e.g., YouTube)

• Social media platforms

• Payment processors

We do not control third-party cookies. Their use is governed by their own privacy policies.

7. Managing Cookies

You can control cookies through:

• Our cookie consent banner

• Your browser settings

• Third-party opt-out tools

You may withdraw consent at any time.

Please note:

Blocking strictly necessary cookies may prevent parts of our site from functioning properly.

8. How to Manage Cookies in Your Browser

Most browsers allow you to:

• View stored cookies

• Delete cookies

• Block all or specific cookies

• Receive alerts before cookies are stored

Instructions can be found at:

Google Chrome:
https://support.google.com/chrome

Mozilla Firefox:
https://support.mozilla.org

Safari:
https://support.apple.com

Microsoft Edge:
https://support.microsoft.com

9. External Resources About Cookies

For more information about cookies:

www.allaboutcookies.org
www.aboutcookies.org
www.youronlinechoices.eu

You can also find guidance from the UK Information Commissioner’s Office (ICO):
https://ico.org.uk

10. Changes to This Policy

We may update this Cookie Policy from time to time. Updates will be posted on this page.