Terms and Conditions

1. Introduction

These terms of use (together with the documents referred to in them) set out the terms on which you may make use of our website www.avsec-resilience.com (“our site”), whether as a guest or a registered user.

Use of our site includes accessing, browsing, interacting with our chatbot, enrolling in training, or registering to use our site.

Please read these terms carefully before using our site, as they apply to your use.

By using our site, you confirm that you accept these terms and agree to comply with them.
If you do not agree, you must not use our site.

We recommend that you print or save a copy of these terms for future reference.

2. Other Applicable Terms

These terms refer to the following additional policies, which also apply to your use of our site:

• Privacy Policy – sets out how we process personal data

• Cookie Policy – explains our use of cookies

• Acceptable Use Policy – permitted and prohibited uses

• Customer Service Policy – service standards and complaints handling

• Training Terms and Conditions – apply to course purchase and participation

• Health and Safety Policy – applies to in-person training

• Anti-Bribery and Corruption Policy

• Modern Slavery Statement

3. Information About Us

www.avsec-resilience.com is operated by Avsec Resilience Limited (“we”, “our”, or “us”).

We are registered in England and Wales under company number 08349700.

Registered Office:
Avsec Resilience Ltd
Chiltern House
45 Station Road
Henley-on-Thames
Oxfordshire
RG9 1AT
United Kingdom

4. Changes to These Terms

We may revise these terms at any time by amending this page.
Please check regularly, as updates are legally binding.

5. Changes to Our Site

We may update, modify, suspend, or withdraw our site at any time without notice.

While we make reasonable efforts to ensure accuracy, we do not guarantee that content is current, complete, or error-free.

6. Accessing Our Site

Our site is made available free of charge.

We do not guarantee uninterrupted availability and may suspend or restrict access at any time.

You are responsible for ensuring that anyone accessing our site through your internet connection complies with these terms.

7. Your Account and Password

You must treat login credentials as confidential.

We may disable any account if you fail to comply with these terms.

If you suspect unauthorised access, contact:
info@avsec-resilience.com

8. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our site and its content.

All materials are protected by copyright and intellectual property law.

You may print or download one copy of pages for personal use only.
You must not:

• Modify content

• Extract training materials

• Reproduce for commercial use

• Redistribute course materials

Unauthorised use terminates your right to use our site immediately.

9. No Reliance on Information

Content on our site is provided for general information only.

It does not constitute professional aviation security advice, regulatory advice, or operational guidance.

You must obtain appropriate professional advice before taking action based on our content.

We make no warranties (express or implied) as to accuracy, completeness, or reliability.

This includes any content generated by AI tools or GPT assistants available on our site.

10. AI, Chatbot & GPT Services Disclaimer

Our site may include AI-powered tools, including chatbot functionality and GPT-based assistants designed to provide guidance and support across a range of topics.

These tools:

• Provide automated, AI-generated responses
• Are intended for general guidance only
• Do not constitute professional, legal, security, or consultancy advice
• Do not create any client, advisory, or contractual relationship

AI-generated outputs may:

• Be incomplete, inaccurate, or out of date
• Not reflect current regulations or best practice
• Vary depending on how questions are asked

Users must not rely solely on AI-generated responses when making decisions.

Users must not submit:

• Restricted aviation security information
• Sensitive operational or security data
• Confidential or commercially sensitive information
• Personal data that is sensitive in nature

Use of these tools is entirely at the user’s own risk.

We accept no liability for:

• Decisions made based on AI-generated outputs
• Errors, omissions, or inaccuracies in responses
• Any loss arising from reliance on such information

We reserve the right to modify, suspend, or withdraw AI tools at any time without notice.

11. Online Quiz Disclaimer

Online quizzes are provided for general knowledge and engagement only.

They:

• Are not formal assessments

• Do not constitute certification

• Do not validate competency

• Must not be relied upon for regulatory or operational purposes

Participation is entirely at your own risk.

12. Limitation of Liability

Nothing in these terms excludes liability for:

• Death or personal injury caused by negligence

• Fraud

• Any liability that cannot legally be excluded

To the fullest extent permitted by law:

We exclude all implied warranties and conditions.

We are not liable for:

• Loss of profits

• Business interruption

• Loss of revenue or goodwill

• Indirect or consequential loss

• Reliance on website content

• Use of AI-generated responses

• Cyber incidents beyond our reasonable control

Consumers agree not to use the site for commercial purposes.

We are not responsible for viruses or harmful material arising from site use.

13. Uploading Content

Any content you upload must comply with our Acceptable Use Policy.

You warrant that:

• You have the right to share the content

• It does not contain restricted aviation security information

• It does not breach confidentiality obligations

We may remove any content at our discretion.

Uploaded material is considered non-confidential unless explicitly agreed otherwise in writing.

14. Cyber Security & Misuse

You must not:

• Introduce malware

• Attempt unauthorised access

• Conduct denial-of-service attacks

• Interfere with site infrastructure

Such acts may constitute criminal offences under the Computer Misuse Act 1990.

15. Linking to Our Site

You may link fairly and legally without implying endorsement.

We reserve the right to withdraw linking permission at any time.

16. Third-Party Links

We are not responsible for the content or availability of third-party sites.

17. Social Media & Online Channels

Content published via LinkedIn, X, Instagram, Xing, YouTube (AvsecTV), or other platforms:

• Is for general informational purposes only

• Does not constitute professional advice

• Does not create a contractual relationship

We accept no liability for reliance on such content.

User comments reflect individual views and not ours.

18. Applicable Law

If you are a consumer, these terms are governed by English law.

Courts of England and Wales have non-exclusive jurisdiction.

If you are a business, English courts have exclusive jurisdiction.

19. Trade Marks

Avsec Resilience® and the Avsec Resilience logo are UK registered trade marks.

Trade mark numbers:
UK00003000626
UK00003007565

Unauthorised use is prohibited.

20. Third-Party Images & Media

All visual materials are owned by or licensed to Avsec Resilience Ltd.

The stylised cartoon depiction of the Director is a branding illustration and not a literal representation.

Reproduction without written consent is prohibited.

21. Contact Us

For questions regarding these Terms of Use: